Your satisfaction matters to us.

We accept returns or exchanges if:

  • The product received is damaged, defective, or incorrect.

  • You notify us within 7 days of receiving your order.

Conditions:

  • Items must be unused, unopened, and in original packaging.

  • Proof of purchase (order number or receipt) is required.

To request a return, contact us at soniskinmarketing@gmail.com with your order details and a photo of the issue.

Refunds (if approved) will be processed within 7–14 working days to your original payment method.
Note: We do not accept returns for items purchased during promotions or clearance sales.